Customer Care & Retention


	Live Chat by LivePerson

Call The OC, Inc understands that while attracting new customers is one battle, retaining your customers is an even more challenging feat. By establishing communication channels between you and your customers, you will gain opportunities to build relationships and increase your brand loyalty.

A brief sample of this experience includes:

Repeat purchases
Cross sell and up-sell programs
Change of personal details
Complaint and issue resolution
Billing information
Loyalty clubs
Investor account inquiries
Insurance claim processing
“Thank-you” or other client initiated information calls
Reservations
Requests for maintenance support

Call The OC, Inc customer care solutions will provide your business with stronger customer relationships, improved sales, and increased customer retention.

Based on a 5 day Work Week

Coverage	Our Labor Rate	Hire your own employee @ $10 per hour plus tax	Use Us and Save
40 Hours (1 Shift)	Only $199	Over $500	Over $300 per week
Order 2 shifts and get the 3rd shift FREE plus get weekend coverage FREE All clients have access to our award winning LIVE reporting system 24/7 No Set Up Fees, No Long Contracts No phone charges on incoming calls

Live Web Chat

Call The OC, Inc recommends using our Live Web Chat services in conjunction with this service. Simply add a link on your website and we can assist visitors to your website with frequently asked questions about your company, products or services.