Direct Response/Infomercials

Call The OC, Inc delivers 24/7/365 direct response support for your marketing campaign needs. We handle calls for product and service offerings advertised on network and cable television, radio, newspapers, direct mailings, and the Internet. Learn how Call The OC, Inc Direct Response support can bring success to your customer service approach and sales strategy.

Convert Leads into Sales

Direct response campaigns need quality customer service that can effectively handle customer inquiries and orders. At Call Center OC, our call center agents undergo Sales Certification training to ensure they maintain focus on each customer’s call and provide outstanding service. Our specialized agent training results in increased sales conversions and maximizes the ROI on your marketing investment.

Call Spikes = Sales Spikes

Call The OC, Inc inbound call center is capable of handling a variety of call volumes, for both short-form and long-form infomercial formats. We coordinate with you and your media-buying agency to allow for optimum staffing levels during high-volume call spikes. Call The OC, Inc uses proven scheduling, staffing and personnel management systems to ensure every incoming call is processed quickly and accurately. We constantly monitor call flow and make adjustments to complex call projection models, providing our clients with the most cost-efficient staffing and scheduling solutions.

Dependable People and Technology

With dependable people and technology, Call The OC, Inc delivers direct response support that our clients can rely on during low to high call volume periods. Our routing technology, flexible scheduling systems, and proven trained experience alleviate problems commonly associated with traditional direct marketing campaigns, such as lost sales, untrained call center agents, busy signals, or dropped calls.

Ask About our Flex Pricing

Live Web Chat

Call The OC, Inc recommends using our Live Web Chat services in conjunction with this service.  Simply add a link on your website and we can assist visitors to your website with frequently asked questions about your company, products or services.