Live Receptionist

As a growing business, acquiring new customers and maintaining existing clients is your number one priority. When a phone call comes into your office, is it being answered? How about after business hours, on vacation or sick days, when you or your receptionist are not available? 24-7 Call The OC, Inc understands the importance of every customer contact and offers live telephone answering services 24/7/365 to businesses looking to build a professional image. 

Around-the-clock Availability

Call The OC, Inc Live Receptionist Solutions provides your customers and clients with customer service 24/7/365. Our professional agents will answer your calls just like an in-house receptionist, creating a dependable service for all your customers or clients.

Portray a Professional Image

Call The OC, Inc Live Receptionist service will help your business establish a professional image. One of our highly trained agents will answer each call using an Answer Phrase, a defined greeting set by you. Your customers will assume they have reached your office, when in actuality a Call The OC, Inc agent is handling their call. Call The OC, Inc can also screen calls, transfer urgent/important calls to your home office, and provide a detailed message using your preferred message delivery method, helping you concentrate on running your business.

A Cost Effective Solution

Our Live Receptionist solution not only saves you time, but it will save you money. By outsourcing your receptionist needs to Call Center OC, you have access to 24/7 customer service handling by a professional call center agent. In turn, you save on salary expenses (hourly wages, benefits, sick leave, vacation time, etc.) while benefiting from highly professional and skilled representatives experienced at managing your daily calls.